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FAQs

Frequently Asked Questions

Find answers to common questions about leasing, amenities, pet policy, smart home features, parking, and more at Shadowbrooke in Stafford.
Can I take a Self Guided Tour even when the Office is closed?
Yes, you can take a Self Guided Tour of your favorite apartment daily from 6:00am – 8:00pm, even on Holidays!
What parking options are available at this community?
Shadowbrooke has covered, reserved parking for residents as well as detached garages.
I shop online quite often! How do I get my packages at this community?
Don’t worry – we have Touch-Free SMARTPACKAGE Lockers that will store your packages until you are ready to pick them up, any time, 24/7.
When is trash pickup?
Valet Trash collects every day starting at 8 PM except Fridays, Saturdays, and major holidays. Any service delays will be communicated via email, text, and our SMARTHUB resident portal.
Where is the dog park?
Our dog park is shared with our sister property silverbrooke and is located near building 17 past the yellow bollards near building 13